[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f25ykukf7p5oyn":3},{"success":4,"breach":5},true,{"_id":6,"name":7,"title":8,"slug":7,"domain":9,"breachDate":10,"addedDate":11,"modifiedDate":12,"contentUpdatedAt":12,"source":13,"sourceUrl":14,"sourceUrls":15,"pwnCount":16,"affectedCount":16,"affectedCountStatus":17,"affectedCountLowerBound":18,"affectedCountUnit":19,"hasEnglishDescription":4,"severity":20,"dataClasses":21,"description":31,"seoTitle":14,"seoTitleEn":32,"seoDescription":14,"seoDescriptionEn":33,"logoUrl":34,"isVerified":4,"isSensitive":35,"isSpamList":35,"isMalware":35,"company":36},"68e3266eda11adda4882521c","hathway","Hathway Data Breach","hathway.com","2023-12-17T00:00:00.000Z","2024-01-12T09:34:25.000Z","2026-07-27T16:11:13.229Z","Third party breach","",[],4670080,"known",null,"unknown","Critical",[22,23,24,25,26,27,28,29,30],"Device information","Email addresses","IP addresses","Names","Passwords","Phone numbers","Physical addresses","Salutations","Support tickets","\u003Cp>The Hathway data breach is a widespread customer data incident from December 2023 associated with Hathway, an India-based internet service provider and digital TV service. The record includes approximately 4.7 million unique email addresses. data categories include device information, IP addresses, names, hashed passwords, phone numbers, physical addresses, salutation information, and support request records.\u003C\u002Fp>\u003Ch2>Leaked Data Types and Risks\u003C\u002Fh2>\u003Cp>In this incident, the variety of data fields is particularly high. In the context of an internet service provider, the IP address, device information, and support records can reveal not only the user's contact information but also their technical service history. When combined with phone, address, and name information, it creates a strong basis for frauds themed around fake technical support, billing, connection issues, or modem updates.\u003C\u002Fp>\u003Cp>The presence of a password field increases the risk of account takeover in cases where the same password is used on other accounts. Support records are also sensitive; because the user's previous connection issues, subscription status, or service requests can be used to gain trust in social engineering. Therefore, a Hathway record should not be considered as simple as an email list.\u003C\u002Fp>\u003Ch2>Verified Scope and Boundaries\u003C\u002Fh2>\u003Cp>The record is associated with 4,670,080 affected email addresses and the incident date is recorded as December 17, 2023. Public breach records indicate a sharing associated with hundreds of gigabytes of data claims and millions of customer records. The existing data categories are compatible with internet service provider customer data and support records.\u003C\u002Fp>\u003Cp>This distinction is important to give the user the correct scope. Also, not every row may contain the device, IP, password, and the entirety of the support record; records may have different field completeness.\u003C\u002Fp>\u003Ch2>User Groups at Risk\u003C\u002Fh2>\u003Cp>Users at risk are subscribers who have used Hathway internet, cable TV, or associated digital services. Individuals using home internet, accounts registered on behalf of family members, office subscriptions, and customers who have opened support requests may face more detailed social engineering risks.\u003C\u002Fp>\u003Cp>Internet service provider data gives attackers the opportunity to set up a technical story. Fake modem updates, invoice debt, connection failure, speed upgrade, KYC verification, or support ticket closure messages can appear realistic. If the user's IP or address information is known, these messages may be perceived as more trustworthy.\u003C\u002Fp>\u003Ch2>Urgent Measures to Be Taken\u003C\u002Fh2>\u003Cp>Users whose accounts have been matched should change the passwords on their Hathway account and all accounts where the same password is used. In particular, passwords for email accounts, modem management panels, payment services, and customer portals should be separated. Two-factor authentication should be enabled on accounts where possible.\u003C\u002Fp>\u003Cp>In calls coming under the name of technical support, remote access software should not be installed, verification codes should not be shared, and payment directions should not be made outside the official application. If a bill or connection issue is reported, the user should check by opening the known customer service number or official account themselves.\u003C\u002Fp>\u003Ch2>Long-Term Security Strategies\u003C\u002Fh2>\u003Cp>In the long term, strong passwords, up-to-date contact information, and separate payment security should be used for internet subscription accounts. The default password of the modem management interface should be changed, unused support accounts should be closed, and old billing emails should be preserved. Home network security should also be considered a part of account security.\u003C\u002Fp>\u003Cp>Violations involving support requests and technical records can reveal user behavior and service history. Therefore, users should not settle for just changing their password, should verify technical requests received by phone through a separate channel, and should ensure that the transaction is official before having modem or connection settings configured. Regular violation checks can catch if the same email address appears in records of other service providers.\u003C\u002Fp>\u003Ch2>Record Control and User Action\u003C\u002Fh2>\u003Cp>LeakData check shows whether the user's email address is among the records associated with the Hathway data breach. A positive result increases the risk of technical support and invoice-themed targeted fraud. The user should specifically remove password reuse and be cautious of support calls.\u003C\u002Fp>\u003Cp>A negative result means that there is no match in this data set; it does not indicate that the user is risk-free across all their telecom or internet service accounts. For the same email address used with different providers, strong passwords, two-step verification, and a habit of verifying suspicious calls should still be maintained.\u003C\u002Fp>","Hathway Data Breach (4.7 Million Reported Records)","Hathway Data Breach. 4.7 Million reported records were reported. Reported data: Device information, Email addresses, IP addresses. Review the scope, risks…","\u002Fuploads\u002Flogo\u002Fhathway_com.webp",false,{"name":37,"sector":38,"country":39,"website":9,"websiteArchiveUrl":14,"websiteStatus":14,"websiteCheckedAt":18},"Hathway","Internet Service Provider","India"]