[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f33y9e4m4zvzeh":3},{"success":4,"breach":5},true,{"_id":6,"name":7,"title":8,"slug":9,"domain":10,"breachDate":11,"addedDate":12,"publishedAt":13,"modifiedDate":12,"contentUpdatedAt":14,"source":15,"sourceUrl":16,"sourceUrls":17,"pwnCount":23,"affectedCount":23,"affectedCountStatus":24,"affectedCountLowerBound":13,"affectedCountUnit":25,"hasEnglishDescription":4,"contentLocale":26,"availableLocales":27,"translations":29,"severity":32,"dataClasses":33,"description":50,"seoTitle":51,"seoDescription":52,"logoUrl":53,"isVerified":4,"isSensitive":4,"isSpamList":54,"isMalware":54,"company":55},"6a4f96a0820be17389ce5f47","Serviceaide Catholic Health 2024","Serviceaide Catholic Health 2024 Data Breach","serviceaide-catholic-health-2024","serviceaide.com","2024-09-19T00:00:00.000Z","2026-07-09T12:40:00.479Z",null,"2026-07-19T00:11:19.403Z","Healthcare security reporting; federal health breach portal; settlement information; official organization website and logo","https:\u002F\u002Fwww.hipaajournal.com\u002Fserviceaide-data-breach\u002F",[16,18,19,20,21,22],"https:\u002F\u002Fwww.scworld.com\u002Fnews\u002Fserviceaide-data-breach-exposed-info-of-483k-catholic-health-patients","https:\u002F\u002Focrportal.hhs.gov\u002Focr\u002Fbreach\u002Fbreach_report_hip.jsf","https:\u002F\u002Fwww.serviceaide.com\u002Fnotices","https:\u002F\u002Fwww.serviceaide.com\u002F","https:\u002F\u002Fcdn.prod.website-files.com\u002F66dfe28e113717f02f77c641\u002F66f65c317371b64d70275c25_Logo.svg",483126,"known","unknown","en",[26,28],"tr",{"en":30,"tr":31},{"slug":9},{"slug":9},"High",[34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49],"Names","Dates of birth","Social security numbers","Medical record numbers","Patient account numbers","Medical information","Health insurance information","Treatment information","Prescription information","Clinical information","Provider names","Provider locations","Email addresses","Usernames","Passwords","Protected health information","\u003Cp>The Serviceaide Catholic Health 2024 data breach is related to the patient information stored in an Elasticsearch database used by Serviceaide, Inc. for Catholic Health being exposed online without authentication. On November 15, 2024, Serviceaide learned that some information in the Catholic Health database was accessible online and initiated an investigation. The investigation showed that the database remained accessible for approximately six weeks between September 19, 2024, and November 5, 2024.\u003C\u002Fp>\n\u003Cp>This record is an incident in which a configuration and access control issue in Serviceaide systems affected personal and protected health information of Catholic Health patients. The number of affected individuals has been reported as 483,126. This number is not the count of verified unique online accounts that were leaked, but the number of individuals whose data related to Catholic Health patients could have been affected in the scope of the incident. During the investigation, it was stated that there is no definitive evidence showing that the information was copied by unauthorized persons, but this possibility cannot be completely ruled out.\u003C\u002Fp>\n\u003Ch2>Leaking Data Types and Risks\u003C\u002Fh2>\n\u003Cp>Within the scope of the Serviceaide Catholic Health 2024 incident, types of data that may be at risk include first and last name, date of birth, Social Security number, medical record number, patient account number, medical and health information, health insurance information, treatment information, prescription information, clinical information, provider names and locations, email or username and passwords. The types of data may vary from person to person; it is not claimed that all fields listed are present for every patient.\u003C\u002Fp>\n\u003Cp>This data combination is high risk. A Social Security number increases the risk of identity theft and fraudulent applications. Medical record numbers, patient account numbers, treatment, and prescription information can provide sensitive information about a person's health history, received services, and clinical relationships. Health insurance information can be used for fraudulent service claims and incorrect billing. If username, email, and password information is present, other accounts using the same password may also be at risk. Fields such as provider name and location can help attackers craft more convincing messages that mimic actual healthcare relationships.\u003C\u002Fp>\n\u003Ch2>Verified Scope and Boundaries\u003C\u002Fh2>\n\u003Cp>In this record, the start of the violation is recorded as September 19, 2024, and the date the incident was discovered is used as November 15, 2024. It has been reported that the database remained accessible on the internet until November 5, 2024. The record is an open database incident; it does not involve any ransomware claims such as file encryption, system lockout, or operational interruption. The primary risk of the incident is that personal and protected health information of Catholic Health patients was found in a database accessible without authentication.\u003C\u002Fp>\n\u003Cp>The most important limitation regarding scope is that it has not been definitively proven that the data has been copied. Nevertheless, since the database is accessible, the possibility of misuse cannot be completely ruled out. The record uses the information of 483,126 affected individuals as the number of patients; this number should not be interpreted as the number of individual user accounts or passwords. Data classes are limited to the reported Catholic Health patient data categories. Users should rely on the exact fields provided in their notification letters.\u003C\u002Fp>\n\u003Ch2>User Groups at Risk\u003C\u002Fh2>\n\u003Cp>The main group at risk consists of current and former patients who have received services at Catholic Health facilities in the Buffalo, New York area. Individuals who have a relationship with hospital services, clinic visits, treatment processes, prescriptions, health insurance transactions, patient accounts, or medical records may be included in the incident. A person may not recognize the name Serviceaide, as Serviceaide serves as a third-party service provider supporting technology and data systems for Catholic Health in this incident.\u003C\u002Fp>\n\u003Cp>Patients with a Social Security number carry a higher risk in terms of identity theft. Privacy risk is prominent for individuals with medical records, patient account numbers, treatment, prescription, or clinical information. People with health insurance information should monitor for fraudulent healthcare services and incorrect billing. Individuals with username, email, or password information should be cautious about account takeover, password attempts, and targeted phishing. Messages containing provider location and patient relationship should be double-checked by users, as they may appear realistic.\u003C\u002Fp>\n\u003Ch2>Urgent Measures to Be Taken\u003C\u002Fh2>\n\u003Cp>Individuals who may have been affected by the Serviceaide Catholic Health 2024 incident should first check which types of data are included in the notification they received. If there is a Social Security number, a credit report should be obtained, and options such as credit freezing or fraud alerts should be considered. If a username, email, or password is included, the password should be changed on all accounts where the same password is used, and multi-factor authentication should be enabled wherever possible. Health accounts, patient portals, and email accounts should be prioritized in particular.\u003C\u002Fp>\n\u003Cp>If medical information, prescriptions, health insurance, or patient account numbers are at risk, insurance explanation documents, unknown health service claims, unexpected bills, and patient portal records should be regularly checked. Users should not click on unexpected links claiming to be from Catholic Health, Serviceaide, insurance updates, prescription refills, patient account verification, or identity protection. Official channels listed in notifications or independently known should be used to communicate with the institution.\u003C\u002Fp>\n\u003Ch2>Long-Term Security Strategies\u003C\u002Fh2>\n\u003Cp>In this incident, protection should be long-term because identity, health, insurance, and login information can all be found in the same record set. Changing the password is an urgent step for login information; however, fields such as Social Security number, medical record number, treatment information, and health insurance information are difficult to change or permanent data. Users should review their credit reports at regular intervals, be cautious of fraudulent applications during tax periods, and regularly monitor health insurance claims.\u003C\u002Fp>\n\u003Cp>Unique strong passwords should be used for the patient portal and email accounts, a password manager should be preferred, and multi-factor authentication should be enabled. Fraudulent messages personalized with health data may be more convincing; therefore, messages containing the doctor's name, clinic location, prescription, treatment, or insurance information should not be considered trustworthy without verification through an independent channel. Family members, caregivers, and individuals acting on behalf of elderly patients should also carry out notifications and account checks together.\u003C\u002Fp>\n\u003Ch2>Record Control and User Action\u003C\u002Fh2>\n\u003Cp>The record check on this page allows the user to view records of identity, patient, health, insurance, and login information that may be associated with the Serviceaide Catholic Health 2024 data breach. A match does not mean that all types of data listed were exposed for the same individual. Users should consider the fields in their own notifications together with Catholic Health service history and patient portal usage.\u003C\u002Fp>\n\u003Cp>Users who see a match should prioritize their steps according to the type of data. For Social Security numbers, credit and official transaction checks are prioritized; for health and insurance data, patient and insurance records are prioritized; for usernames and passwords, account security is prioritized; for prescription or treatment information, privacy checks are prioritized. The Serviceaide Catholic Health 2024 incident is a significant health data security event that demonstrates how much impact the open database configurations of third-party service providers can have on patient safety.\u003C\u002Fp>","Serviceaide Catholic Health 2024 Data Breach (483.1 Thousand Reported Records)","Serviceaide Catholic Health 2024 Data Breach. 483.1 Thousand reported records are reported. Reported data: Names, Dates of birth, Social security numbers…","\u002Fuploads\u002Flogo\u002Fserviceaide-catholic-health-2024.svg",false,{"name":56,"sector":57,"country":58,"website":10,"websiteArchiveUrl":59,"websiteStatus":59,"websiteCheckedAt":13},"Serviceaide, Inc.","Healthcare technology services","United States",""]